General Services
Telephone
safe deposit box
Terrace
Work Desk
Internet Access
Bathroom Amenities
Amenities
Shower
Ensuite Bathroom
Media Entertainment
LCD TV
Cable TV
TV Remote Control
Bed Type
King
Queen
Room Type View
Countryside View
Promo North America Breakfast included.
Internet
Internet
Free WIFI in all rooms and rooms of the hotel
Cancellation Allowed
Cancellation Allowed
Allows modification and cancellation 48 hours prior to the arrival of the reservation.
In case of no show, 20% of the total value of the reservation is charged
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Breakfast included Buffet breakfast and free Wi-Fi (taxes not included) • Check-in time: 3:00 PM, Check-out time: 12:00 PM • All guests must present original identification at check-in for registration. • CHECK-IN POLICY FOR MINORS: For minors to check into the hotel, it is necessary to present the minor's birth certificate and identity card. If the minor is not checked in with their parents, the person responsible for their care must present a document authenticated by at least one parent authorizing the minor's entry. • POLICY AGAINST CHILD SEXUAL EXPLOITATION: Colombian law protects minors from all forms of sexual exploitation and violence perpetrated by national or foreign tourists. Violations of this principle will result in the criminal and administrative penalties stipulated in Law 679 of August 3, 2001. • ACCOMMODATION POLICY • CHANGES AND CANCELLATIONS: Cancellations or modifications are permitted up to 24 hours in low season and 48 hours in high season before the check-in date. Reservation modifications are valid for up to one year, subject to room and rate availability. • LATE CANCELLATION: If a cancellation is made outside the timeframe stipulated in the cancellation policy, a penalty fee equivalent to one (1) room at the reserved rate will be charged. • RIGHT OF WITHDRAWAL: Withdrawal and other refund circumstances within the framework of the COVID-19 Health Emergency. Decree 557 of 2020. In accordance with Article 4 of the aforementioned law, requests for cancellation, withdrawal, and refund of services received during the period of the Health Emergency declared by the Ministry of Health and Social Protection in Colombian territory, and for up to one additional year, may be refunded in the form of services provided by the Hotel. To make your request, please contact [email protected]. • NO SHOW: The hotel will charge a no-show fee (failure to honor the reservation). In the event of non-arrival on the scheduled check-in date, a charge of 20% of the total value or rate established for the reservation will be applied. • EARLY DEPARTURE: Early departure from the date scheduled in your reservation will incur a penalty charge. In the event of leaving the hotel before the departure date stipulated in the reservation, a charge of 20% of the value or rate established for the unused days will be applied. • LATE CHECK-OUT Subject to hotel availability, the following late check-out times and additional charges apply: From 12:00 PM to 3:00 PM: $93,000 COP. From 3:00 PM to 6:00 PM: $198,000 COP. After 6:00 PM, the cost of one night's accommodation will be charged according to the reserved rate. EARLY CHECK-IN Early check-in before 10:00 AM: 50% of the daily rate. Early check-in after 10:00 AM: 30% of the daily rate. IMPORTANT: Our pool service hours: Tuesday to Sunday, 9:00 AM to 7:00 PM. There will be no service on Mondays, and if Monday is a holiday, there will be no service on Tuesday.
Internet
Internet
Free WIFI in all rooms and rooms of the hotel
taxes included
taxes included
Accommodation taxes included in the final value.
Cancellation Allowed
Cancellation Allowed
Cancel up to 48 hours before the arrival date of the reservation. After this date, LATE CANCELLATION generates a penalty in low season of 20% of the total value of the reservation.
When booking two or more rooms, you will need to select rates in the same currency.
When booking two or more rooms, you must select rates that have a common payment method.
Includes taxes and fees